Infraista DocsDocs
Team and account

Sign-in security

Protect your account with two-factor sign-in and passkeys, see where you're signed in, review your sign-in history and set how long sessions last.

Everything about how you sign in is in Settings › Security. These settings are yours; an organization can also require two-factor sign-in for all its members.

Settings, Security: two-factor sign-in, passkeys, passkey options, signed-in devices, sign-in history, remembered devices and session time limitsSettings, Security: two-factor sign-in, passkeys, passkey options, signed-in devices, sign-in history, remembered devices and session time limits

Turn on two-factor sign-in

Two-factor sign-in asks for a 6-digit code from an authenticator app (Google Authenticator, 1Password, Authy and others) after your password.

  1. Select Set up two-factor sign-in.
  2. Scan the QR code with your authenticator app. Can't scan? Type the key shown under it into the app.
  3. Enter the 6-digit code the app shows and select Turn on.
  4. Save the recovery codes it shows somewhere safe, such as a password manager. Each one signs you in once if you lose your phone, and you won't see them again. (New recovery codes makes a fresh set later; the old ones stop working.)
The Two-factor sign-in card with the Set up two-factor sign-in buttonThe Two-factor sign-in card with the Set up two-factor sign-in button

From now on, after your password, enter the current code from the app. Lost the app? Select Use a recovery code on the sign-in page.

Add a passkey

A passkey signs you in with your fingerprint, face, screen lock or a security key instead of a password. Passkeys can't be phished or reused on another site.

  1. Under Passkeys, select Add a passkey.
  2. Follow your browser's prompt (Touch ID, Windows Hello, your phone, or a security key).
  3. Give the passkey a name you'll recognize.
The Passkeys card with No passkeys yet and the Add a passkey buttonThe Passkeys card with No passkeys yet and the Add a passkey button

Next time, select Sign in with a passkey on the sign-in page. Your password keeps working as a fallback.

Under Passkey options:

  • Use passkeys for two-step verification: after your password, confirm with a passkey instead of an app code.
  • Ask me to create a passkey after signing in: offers to add one when you sign in on a device that doesn't have one yet.

See where you're signed in

Signed-in devices lists every browser signed in to your account, with its location and when it was last active. Sign out any you don't recognize, then change your password.

The Signed-in devices card showing Chrome on macOS in Amsterdam, marked This deviceThe Signed-in devices card showing Chrome on macOS in Amsterdam, marked This device

Sign-in history shows recent attempts, successful or not; See all sign-ins opens the full list. We also email you when someone signs in from a new device or country.

Remembered devices

When you tick Remember this device while entering an email code, that device skips the code for 30 days. Remembered devices lists them; forget one and it needs a code again next time.

Session time limits

Choose when the console signs you out:

  • Maximum session length: 12 hours by default. You sign in again after this, even while working.
  • Sign out after inactivity: 1 hour by default.

Select Save. Shorter is safer on shared computers. Your organization's admins may set a shorter maximum for everyone.

On this page