Manage a storage box

A box's Settings tab holds everything about the box itself.

Rename

Change the Storage box name: a label for the console and invoices. The host name and usernames don't change.

Change the plan

Pick a plan and select Upgrade to or Downgrade to. Changes apply right away and are prorated on your next invoice: the page shows the amount before you confirm.

• Extra space is available as soon as you confirm.
• You can't downgrade below the data you store.
• Moving to a plan without WebDAV turns it off.
• Leaving Agency or Reseller switches the panel back to default branding, and your custom panel domain stops working.

Location

Set when the box was created; you can't move a box yourself. To move it, contact support: our team can copy the data to another location for you.

Reset the main password

Select Reset password… under Main user password and confirm. The new password is shown once: copy it, then update your backup jobs and mapped drives. SSH keys and sub-accounts aren't affected.

Quota alert emails

Get an email before the box fills up. Uploads fail once all the space, snapshots included, is used.

1. Under Quota alert emails, pick the thresholds to Send when usage reaches.
2. Under Send to, enter addresses separated by commas, or leave it empty to email the organization's owners.

Delete the box

Delete storage box… deletes all files, snapshots and sub-accounts immediately. There's no grace period: type the box's name to confirm. Billing stops right away; the days used appear on your next invoice.

Related

• Snapshots and restores