# GatePass plans and billing
Source: https://docs.infraista.com/en/networking/gatepass/plans-and-billing



GatePass is billed **per seat per month**. Seats are unlimited on every plan, and Gateway Agents are
free (you pay only for the server they run on).

## Plans [#plans]

|                                             | Starter           | Pro           | Enterprise    |
| ------------------------------------------- | ----------------- | ------------- | ------------- |
| Hubs                                        | 1                 | 5             | Unlimited     |
| Gateways                                    | 2                 | 10            | Unlimited     |
| Pin sites to gateways, with fallbacks       |                   | ✓             | ✓             |
| Load balancing                              | Least connections | All modes     | All modes     |
| Visit retention                             | 7 days            | Up to 30 days | Up to 90 days |
| Insights range                              | 7 days            | 30 days       | 30 days       |
| Visit CSV export                            |                   | ✓             | ✓             |
| Alerts to Slack, email and other channels   |                   | ✓             | ✓             |
| Extension policy (lock on, minimum version) |                   | ✓             | ✓             |
| Daily traffic caps per user                 |                   | ✓             | ✓             |
| Custom notice text                          |                   | ✓             | ✓             |

Every plan includes unlimited seats, two-factor sign-in, routing rules, the visits log and free Gateway
Agents. The price per seat for each plan is shown under **GatePass › Settings › Plan**.

## How seats are counted [#how-seats-are-counted]

* Every **active** user is a seat for the month, whether they use GatePass or not.
* **Invited** and **suspended** users are free.
* Someone suspended or removed mid-month still counts for that month, not from the next.

GatePass seats appear on your organization's monthly [invoice](/en/billing/invoices-and-payments).

## Change plan [#change-plan]

Owners and Admins can switch plans under **GatePass › Settings › Plan**:

* **Upgrades** apply at once, and that month is billed at the higher plan.
* **Downgrades** apply from next month's bill; the current month stays at the plan you had. Before you
  can downgrade, the page lists anything to change first (for example more hubs or gateways than the
  lower plan includes), and which settings go back to that plan's defaults.

A month is always billed at the highest plan used in it.

## Related [#related]

* [Manage GatePass users](/en/networking/gatepass/manage-users)