# Sign in
Source: https://docs.infraista.com/en/getting-started/sign-in



You sign in at [console.infraista.com/login](https://console.infraista.com/login) with your email and
password, or with a passkey.

<Shot name="getting-started/sign-in/sign-in" alt="The Sign in to your account form with email, password and the Sign in with a passkey button" />

## Sign in with your password [#sign-in-with-your-password]

1. Enter your **Email** and **Password**.
2. Select **Sign in**.
3. If we ask for a code, check your email and enter the **6-digit code** (see below).
4. If you turned on [two-factor sign-in](/en/account/sign-in-security), enter the code from your
   authenticator app.

## Sign in with a passkey [#sign-in-with-a-passkey]

A passkey uses your fingerprint, face, screen lock or a security key instead of a password, and can't
be phished. Add one in [Sign-in security](/en/account/sign-in-security), then:

1. Select **Sign in with a passkey**, or click the **Email** field and pick a passkey your browser
   suggests.
2. Confirm with your fingerprint, face or device PIN.

## Codes on a new device or from a new country [#codes-on-a-new-device-or-from-a-new-country]

When you sign in from a device or a country we haven't seen for your account, we email you a
**6-digit code** to make sure it's you:

1. Open the email **Your Infraista sign-in code** and enter the code. It expires in 10 minutes.
   If you didn't try to sign in, don't share the code and change your password.
2. Tick **Remember this device for 30 days** on a computer only you use, so it doesn't ask again.

You can see and forget remembered devices in **Settings › Security**.

## Reset a forgotten password [#reset-a-forgotten-password]

1. On the sign-in page, select &#x2A;*Forgot password?**.
2. Enter the email you use for Infraista and select **Send reset link**.
3. Open the link in the email (it works once, for 60 minutes) and choose a **New password**.

Resetting your password signs you out on all devices.

## How long you stay signed in [#how-long-you-stay-signed-in]

By default the console signs you out after **12 hours**, or after **1 hour** without using it. You can
shorten both in **Settings › Security › Session time limits**, and your organization's admins can set
a maximum for everyone.

## If something goes wrong [#if-something-goes-wrong]

* **No code email.** Check spam, then select **Resend**. You can resend a few times per sign-in.
* **"That code is not valid."** Codes expire after 10 minutes; use the code from the newest email.
* **Lost your authenticator app.** Select **Use a recovery code** and enter one of the codes you saved
  when you turned on two-factor sign-in. Each code works once.

## Related [#related]

* [Sign-in security: two-factor, passkeys and devices](/en/account/sign-in-security)