# Logs, rules and bounces
Source: https://docs.infraista.com/en/email/mailgate/logs-and-bounces



## Logs [#logs]

**Logs** lists every message MailGate sent or refused in the last 30 days: time, status, from, to and
subject. Search by from, to, subject or Message-ID, filter by status and date, and open a message for
its timeline and delivery per recipient.

<Shot name="email/mailgate/logs" alt="The MailGate Logs tab listing messages with their status, from, to and subject" />

| Status        | Meaning                                                                                    |
| ------------- | ------------------------------------------------------------------------------------------ |
| **Sent**      | Accepted and handed to the delivery network                                                |
| **Delivered** | The receiving server accepted it                                                           |
| **Delayed**   | The receiver asked us to try again later; we retry                                         |
| **Bounced**   | Couldn't be delivered (for example the address doesn't exist or the mailbox is full)       |
| **Refused**   | MailGate didn't send it (for example a deny rule, an unverified domain or the bounce list) |

## Deny rules [#deny-rules]

Under **Rules & bounces › Deny rules**, MailGate refuses mail that matches a rule before it's sent (and
billed). Pick what it **Applies to** (**Recipient**, **Sender**, or **Sender or recipient**) and enter
an address or domain: `name@example.com`, `example.com`, or `@example.com` to include its subdomains.

## Bounce list [#bounce-list]

Addresses that bounce permanently are added to the **Bounce list** automatically. MailGate refuses them
to protect your sending reputation; **Remove** one to send to it again.

<Shot name="email/mailgate/rules" alt="The Rules and bounces tab with deny rules, the bounce list and senders blocked by the delivery network" />

**Blocked by the delivery network** lists senders at your domains that our delivery network blocked,
for example after spam complaints or hitting a spam trap. Fix the cause first, then select **Delist**.

## Related [#related]

* [Limits and pricing](/en/email/mailgate/limits-and-pricing)