# Connect to a workspace
Source: https://docs.infraista.com/en/compute/workspaces/connect-to-a-workspace



Open the workspace (**Compute › Workspaces** › the workspace). The **Connect** card on its
**Overview** tab has everything you need. The desktop must be running: if it's stopped, select
**Start** first.

## Set or reset the desktop's password [#set-or-reset-the-desktops-password]

You sign in to the desktop with its own account: **Administrator** on Windows, or the Linux desktop
user shown on the card. We don't keep the password, so set one before you first connect:

1. Under **Password**, select **Reset password** and confirm.
2. Copy the new password straight away: it's only shown once.

The desktop must be running to reset the password. The old password stops working, and anyone signed
in may need to sign in again.

## In the browser [#in-the-browser]

Select **Open in browser**, enter the desktop's password and select **Connect**. The password is used
for that connection only and never stored. Nothing to install.

## With a Remote Desktop app [#with-a-remote-desktop-app]

1. Select **Download .rdp file** on the **Connect** card.
2. Open it in a Remote Desktop app and sign in with the **Username** and password.

| Your device     | App                                                         |
| --------------- | ----------------------------------------------------------- |
| Windows         | **Remote Desktop Connection**, built in: open the .rdp file |
| macOS           | **Windows App** from the Mac App Store                      |
| iPhone and iPad | **Windows App** from the App Store                          |
| Android         | **Windows App** from Google Play                            |
| Linux           | **Remmina**, from most distributions' software centre       |

Apps support things the browser doesn't, such as several monitors and USB devices.

## With the Workspace ID [#with-the-workspace-id]

The **Workspace ID** on the **Connect** card lets someone connect with just that ID and the desktop
password, from the Infraista Workspaces app or the sign-in page linked on the card, without an
Infraista account. Owners can turn this off under
[People and session policies](/en/compute/workspaces/people-and-session-policies).

## If something goes wrong [#if-something-goes-wrong]

* **"The desktop didn't accept that password."** Reset the password and try again.
* **"The desktop isn't answering on its RDP port."** Check that it's running; if it just started,
  wait a minute.

## Related [#related]

* [People and session policies](/en/compute/workspaces/people-and-session-policies)